Welcome to There4you!

Customer Service

CONTACT US



Email: info@there4you.com
Mailing Address:There4you.com, P.O. Box 365, Scottsdale, Tasmania, Australia, 7260
Physical Address:There4you.com, Branxholm, Australia, 7261
Opening Hours: Monday- Friday 9am - 5pm, Saturdays 10am to 2pm Australian AEST
TRACK YOUR ODER ONLINE
You can Click on My Account to check the status of your order 24/7.
SHIPPING & DELIVERY
We ship our products World Wide.
Shipping Costs - Are calculated at the time of purchase, and all items are sent via Australia Post via unregistered mail.

If you would like to have your order registered and or Insured then please contact us prior to making your payment, and we will happily adjust the shipping amount to include register mail and or insurance.

Australia - Your order will be delivered within 4-7 business days (excluding purchases with customised items, delivery of these purchases can take up to 3 weeks), excluding holidays, following payment authorisation and verification.

International- Your order will be delivered within 7-14 business days (excluding purchases with customised items, delivery of these purchases can take between 4-5 weeks), excluding holidays, following payment authorisation and verification.
PRIVACY & SECURITY
There4you.com respects your privacy. We do not sell or give away your personal information to others. We keep your personal information confidential and ensure that you are safe and secure while shopping with us.
RETURNS, REPLACEMENTS & EXCHANGES
We are proud of the quality and products available at There4you.com, therefore we want you to be very happy with the items you buy from us. If you are unsatisfied or would like a replacement or exchange, please return your unused and unworn items within 14 days of purchase.

Simply repack your items in their original packaging including the packing slip, and email us at Support and we will provide you with a returns claim number.

No return item/s will be accepted without having first contacted there4you.com and having a returns claim number attached.

When your Returns Claim number is issued you will also be given instructions on how to return the product/s to us. Always remember to use a trackable and insured shipping method for your returns as There4you.com is not responsible for items we don't receive.

Please also note that all postage costs on returning the item to us are at your expense.

Once we receive your package, provided the item is in the same condition is was sent to you, we will promptly process the return or exchange your item/s (minus shipping costs). Refunds will be credited to your account .
PAYMENT, PRICING & PROMOTIONS
All Prooducts can be viewed in either the AUD Dollar, USD Dollar or British pound Stirling.

However please be aware that at Checkout you will be charged in USD dollars.

Prices are as displayed for each item.

From time to Time There4you.com runs, promotions or specials on their products. in some instances if the product goes out of stock you maybe able to purchase it on backorder. if available this option will be viewable underneath the sold out item.
YOUR PRIVATE INFORMATION
There4you.com collects your personal information using an SSL Certificate (Secure Socket Layer technology) to protect your information as it is transmitted to us in order to process and fulfill your purchase efficiently. We also use the information provided to communicate with you about your purchase. This information is stored on our secure web browser. The collected information such as your name, shipping addresses, billing addresses, phone numbers, and email addresses are required to process your purchase. Contact and financial information requested is used for billing purposes only.

Shipping contact information including phone numbers and shipping addresses are shared with delivery companies and couriers in order to fulfill the delivery of your purchase.

The information that these companies receive from There4you.com is safeguarded and is only used to provide customer service.

There4you.com is the sole owner of all the information collected on this site. Under no circumstances do we sell, share, rent, or exchange this information to any third party other than outlined above.
SECURE PAYMENTS
There4you.com uses an SSL Certificate (Secure Socket Layer technology) to protect your information as it is transmitted to us. This industry-standard technology is used to protect the contents and confidentiality of the personal and financial information you send to us via the internet.
COOKIES & IP INFORMATION COLLECTION
There4you.com also uses cookies to keep track of your shopping cart, and to make sure you don't see the same ad repeatedly. We also use cookies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit our site, and for other purposes. We use your IP address to help diagnose problems with our server and to administer our Web site, and to help identify you and your shopping cart. Your IP address is also used to gather broad demographic information, and for other purposes.
EXTERNAL LINKS / SITES
There4you.com contains links to other websites. We are however not responsible for the privacy practices or the content of such Web sites